We guarantee the work, not the rankings
Nobody can honestly promise a ranking, an ad result or a patient number, because search engines, patients and your own front desk decide those. What we can promise is what we do, and we put it in writing.
- Numbers you can check
Our figures come from a public scan of clinic homepages, and we publish how we counted.
How we count - Your accounts stay yours
Your domain, website and online profile are in your name from day one.
How we work - Month to month
No long contract. Thirty days’ notice, and your accounts and numbers stay with you.
Read the FAQ - No patient information needed
We work on your website, profiles and settings. Patient records stay in your clinic.
Privacy policy
Five commitments
1. The scope is in writing, and the price does not move
Before you sign, you get a written list of exactly what we will deliver and what it costs. If the scope changes, we ask you first, in writing.
2. If we miss something in the scope, we fix it or refund it
If any item in the written scope is not delivered as described, tell us within 30 days of delivery. We fix it at no charge, or refund that part.
3. Your monthly report arrives when we said it would
Every monthly report arrives by the date we agree in writing. If it is late, that month's fee is credited (monthly plans).
4. You can leave, and you keep everything
On a monthly plan, there is no long contract: stop with 30 days' notice. On a one-time project, you pay what the written scope says and nothing more. Either way, your domain, website, online profile, ad accounts and reports stay in your name.
5. We match what you pay now for web management
Send us your latest invoice or a note of what your current provider covers. For the same scope, we match it, in writing, within three business days. If you are already getting a good deal, we will tell you to stay where you are.
Things nobody can promise
- A ranking, or being first on the map.
- A number of calls, bookings, reviews or new patients.
- Ad results. Ads work best once the basics convert, and your ad spend is paid to Google by you.
- That a regulator will agree with a claim. We flag risky wording, but the clinic is the one answerable for it.
We would rather tell you this now than sell you a number we cannot control.
One email
Write to hello@packedbook.com with the item and the date. We reply within three business days and tell you how we will put it right.