Claim my audit

Optometry website design that books eye exams and still shows off the frames

An optometry website is a clinic and a shop sharing one address. The patient who needs an exam wants a time, a price range and reassurance. The patient who wants glasses wants to see the frames, the brands and whether someone will help them choose.

We look at your site first and tell you what it needs. For independent optometry practices, the aim is a site that serves both visitors without making either hunt. You keep ownership of your domain, and your team can update hours, brands and notices.

  • Numbers you can check

    Our figures come from a public scan of clinic homepages, and we publish how we counted.

    How we count
  • Your accounts stay yours

    Your domain, website and online profile are in your name from day one.

    How we work
  • Month to month

    No long contract. Thirty days’ notice, and your accounts and numbers stay with you.

    Read the FAQ
  • No patient information needed

    We work on your website, profiles and settings. Patient records stay in your clinic.

    Privacy policy

What we found on optometry websites

In November 2026 we looked at the homepages of 1,921 optometry practices in Canada and the US. The method and tables are in our optometry website study.

1. 382 sites ran on Shopify

That is about one in five. Many optometry practices sell eyewear or contact lenses online, and their site platform reflects that. It also means the site was built as a shop first.

2. 51% had no online booking link or software we could find

In Canada the figure was 52% across 1,665 sites, and in the US 41% across 236. Our detector’s labels don’t match eye care software well, so we are not publishing a ranking of tools.

3. 80% showed no star rating or review count

For a patient comparing practices, there may be little on the page to tell them apart.

4. Ask what a visitor came for

Look at your appointment book and your online orders. If the larger share of visitors arrive to book, the exam leads. If you have a loyal online customer base for lenses or frames, the shop may lead on its own pages. The homepage always shows both.

5. Keep the navigation short

Four or five items: Book an exam, Eye exams, Eyewear, Contact lenses, About and contact. A long menu of brands belongs on the eyewear page, not in the header.

6. Use the same details everywhere

Hours, phone and address appear identically on the clinic pages, the shop footer, checkout emails and your online profile. We build them from one source so a change is made once.

7. Let the shop and the clinic help each other

Someone buying contact lenses online may be due an exam. A short note on the product page, linked to booking, serves them and the practice. Someone booking an exam may want to see frames afterwards, so the confirmation page can point to them.

What we do for optometry practices

8. A homepage with two clear doors

Book an exam, and Shop or see eyewear. Both sit above the fold on a phone. Your hours and phone number are one tap away.

9. Exam pages by reason for visit

Adult eye exams, children’s exams, contact lens fittings and assessments, and urgent concerns you see. Each says what happens, how long it takes and how to book. We write them with your optometrists so the details are right.

10. An eyewear section that suits your stock

We show brands you carry, how fitting works and how to try glasses on. If you sell online, we keep the shop tidy and linked. If you don’t, we don’t pretend to. A catalogue copied from a supplier doesn’t help a patient choose.

11. A contact lens page that handles reordering

How to reorder, how long a prescription lasts, and when an exam is needed. We link to your ordering route and make sure the page doesn’t hide the booking route for people who need a fitting.

12. Booking built in

We connect your booking page to the homepage, exam pages, footer and online profile. Using something else for booking? Tell us. Because our detector’s labels don’t fit eye care, we make no claims about which tools are common.

13. Fast, mobile first and clear

Compressed images, tidy menus, good contrast and large buttons. Eyewear photos are heavy, and a slow site loses people before they see the first frame, so we tune them.

The rules for optometry websites

A practice website may be treated as advertising by your regulator, and online sales of eyewear and lenses bring consumer rules. We don’t give legal advice.

14. Your college or board

Advertising, fee statements, specialty wording and use of titles differ by province and state. We could not verify one standard across them, so we read the guidance for yours and show you what we found. You decide what to publish.

15. US contact lens prescriptions

In the US, the FTC’s Contact Lens Rule requires prescribers to give the patient a copy of the contact lens prescription at the end of the fitting, even if the patient doesn’t ask. Prescribers cannot require patients to buy lenses, pay extra fees or sign a waiver in exchange for it. A US practice’s contact lens page should not suggest otherwise. Source: FTC, Contact Lens Rule guide for prescribers and sellers.

16. Selling online

Rules on selling lenses and eyewear online, including privacy, tax and consumer law, vary by place. We build the pages. You and your advisers decide what you sell and how.

Common problems on optometry sites

17. Built as a shop, found as a clinic

Product grids dominate while the exam booking sits in the footer. Patients who need a test can’t find it.

18. Booking on a different site

A booking tool that opens in an unbranded window, or a separate domain, can look untrustworthy.

19. Heavy frame photos

Large images slow the page on a phone, and the patient leaves before the first frame appears.

20. Contact lens pages that read like legal notices

Patients want to know how to reorder. A wall of terms drives them to a big online seller.

21. No team, no faces

People want to know who will test their eyes. A page with real photos and a few honest lines helps.

22. Hours that differ between pages

The shop footer says one thing, the contact page another and Google a third.

Not sure where your clinic stands? We’ll look at it the way a new patient does and send a short written report. No pitch.

Claim my audit

Questions owners ask

Do we need to move off Shopify?

Not necessarily. If you sell online and it works, we can keep it and build the clinic around it. We tell you if something else makes more sense.

Can you build both the clinic and the shop?

Yes, within a clear budget. If the shop is large, we may keep it where it is and link carefully.

Who owns the site?

You do. The domain should sit in your name.

Will you use our booking software?

We link or embed the booking page it provides. Using something else? Tell us.

Do you handle patient records or prescriptions?

No. Records stay in your systems. We never handle patient information.

Can we show our frames and brands?

Yes. We use your own photos and the brand assets you are permitted to show. We don’t invent claims about brands.

How long does it take?

It depends on the number of pages and whether there is a shop. We agree a schedule first.

What does it cost?

We give a clear quote before you commit.

Send your website. Get your written audit in 3 business days.

Tell us where to look. Your audit lands in your inbox with what to fix first. No call, no obligation.

  • Takes about a minute. No patient information, ever.
  • A written report in 3 business days.
  • Your accounts stay in your name. Reading the report commits you to nothing.

Or email us at hello@packedbook.com

Step 1 of 2

Where should we look?

Tell us your clinic’s website and we’ll go through it the way a new patient would.

The address patients find on Google. A link to your booking page is fine too.

Step 2 of 2

Just a few details, so we know where to send your audit

We’ll email it to you in 3 business days. Nothing to prepare.

By sending this form, you’re asking us to email you your audit and to contact you about it. We’ll use your details for that, and for nothing else unless you tick the box below.

We’ll never sell your details, and there’s no pressure. Please don’t send us any patient information. See our privacy policy. Packed Book, 2160 Hwy 7, Ste 6 #1515, Vaughan, ON L4K 1W6, Canada. hello@packedbook.com.