Claim my audit

What should be above the fold on a clinic homepage?

The first screen a patient sees, before scrolling, should answer three questions: what do you do, where are you and how do I book. A plain headline, a Book online button, a tap-to-call number and a real photo are usually enough. Everything else can come after.

  • Numbers you can check

    Our figures come from a public scan of clinic homepages, and we publish how we counted.

    How we count
  • Your accounts stay yours

    Your domain, website and online profile are in your name from day one.

    How we work
  • Month to month

    No long contract. Thirty days’ notice, and your accounts and numbers stay with you.

    Read the FAQ
  • No patient information needed

    We work on your website, profiles and settings. Patient records stay in your clinic.

    Privacy policy

What “above the fold” means

It is the part of the page visible without scrolling. On a phone, that is a small area, so there is room for only a few things. Design for the phone first, then check the computer.

What to put there

  1. A plain headline, such as “Physiotherapy in” followed by your city, rather than a slogan.
  2. A Book online button, visible without scrolling. See where the button goes.
  3. A tap-to-call number, for people who prefer to speak. See tap-to-call.
  4. Your location, in words, plus a short line on who you help.
  5. A real photo of your clinic or team, not a stock image.
  6. A hint of proof, such as a star rating or a short review line, if your regulator’s rules allow. See testimonials.

In our November 2026 scan of 21,478 physio and chiro homepages, 68% of physio and 57% of chiro homepages showed no star rating or review count, and 49% of physio and 45% of chiro homepages had no online booking we could find. See the study.

What to move down

  • A long history of the clinic.
  • Every service, in full.
  • Team biographies.
  • A newsletter sign-up.
  • Auto-playing video and sliders, which slow the page.
  • Pop-ups that cover the first screen.

How to check

  1. Open your site on your phone, without scrolling.
  2. Cover the screen with your hand, then lift it for three seconds.
  3. Write down what you remember. If it isn’t your service, location or how to book, the first screen needs work.
  4. Ask someone else to do the same.

Not sure where your clinic stands? We’ll look at it the way a new patient does and send a short written report. No pitch.

Claim my audit

Questions owners ask

Does the fold still exist?

Yes, though it moves with every screen. Phones are the tightest, so start there.

Should I put a banner or offer there?

Only if it helps a new patient book. An offer shouldn’t push the Book button off the screen. Check your regulator’s advertising rules first.

Is a photo or video better?

A real photo is lighter and safer. See how fast a site should load.

Send your website. Get your written audit in 3 business days.

Tell us where to look. Your audit lands in your inbox with what to fix first. No call, no obligation.

  • Takes about a minute. No patient information, ever.
  • A written report in 3 business days.
  • Your accounts stay in your name. Reading the report commits you to nothing.

Or email us at hello@packedbook.com

Step 1 of 2

Where should we look?

Tell us your clinic’s website and we’ll go through it the way a new patient would.

The address patients find on Google. A link to your booking page is fine too.

Step 2 of 2

Just a few details, so we know where to send your audit

We’ll email it to you in 3 business days. Nothing to prepare.

By sending this form, you’re asking us to email you your audit and to contact you about it. We’ll use your details for that, and for nothing else unless you tick the box below.

We’ll never sell your details, and there’s no pressure. Please don’t send us any patient information. See our privacy policy. Packed Book, 2160 Hwy 7, Ste 6 #1515, Vaughan, ON L4K 1W6, Canada. hello@packedbook.com.